Q & A
What do I need to bring to an x-ray?
You need a referral letter and your valid Medicare card.
How much will the x-ray cost?
There is nothing to pay if you have a valid Medicare card. This does not mean that it is a free x-ray. Rather, there are no out of pocket expenses as we bulkbill. It also means that we charge for an x-ray at the scheduled rate.
For more information, visit the government website : www.medicareaustralia.gov.au
Do I need to make an appointment?
No. There is no need to make an appointment. If you want to minimise any possible waiting time, ring us, and we will make an appointment for you, which will prioritise you. Otherwise, it is first come, first served.
What are your opening hours?
Monday to Friday: 9am – 6pm
Saturday: 9am – 11am
Do you offer out of hour appointments?
Yes. Please ring us on 9497 1155 and we will try and accommodate your needs.
Do you offer ultrasound, OPG, CT, MRI or mammogram?
No. Unfortunately, at this stage, we only offer x-ray imaging.
I am pregnant. Can I still have an x-ray?
It is highly advisable NOT to have an x-ray if you are pregnant. If you have been advised to continue with the x-ray, we will cover you with lead shielding to minimise any possible risk.
Can I have the x-rays and report immediately?
Yes and No. You may take the unreported films to your doctor for them to make their own interpretation. The official report will be faxed or emailed the following day.
Please note: there is no on-site radiologist. As we use teleradiology, no urgent reports can be provided. We cannot provide an emergency facility.